Why was my withdrawal rejected?

Why was my withdrawal request declined?

Withdrawal requests may be rejected for several reasons, including:

  • Your account is not fully verified
  • Insufficient free balance available
  • The withdrawal method does not match the original deposit method
  • Third-party payment method detected
  • Incorrect withdrawal details submitted
  • Security verification requirements

To avoid delays:

  • Ensure your account verification is completed
  • Use payment methods registered in your own name
  • Double-check all withdrawal information before submission

If your withdrawal request was rejected and you need clarification, please contact our Support Team.

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Fintrix Markets EU Ltd (HE437575), a Cyprus-incorporated company, facilitates certain administrative and payment-related functions on behalf of Fintrix Markets Ltd (22200883). Fintrix Markets EU Ltd does not offer or provide any financial, investment, or payment services regulated under Cyprus or EU law.

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