Log in
Open account
Help Centre
Log in
Fintrix Markets
Open account

Protecting your account

Online scams and phishing attacks targeting financial service providers have become increasingly common.

Cybercriminals may impersonate trusted brokers or create fraudulent websites to obtain your personal information or trading credentials.

At Fintrix Markets, your security and trust are our highest priorities.
This page outlines how to identify scams, verify official Fintrix channels, and protect yourself from fraudulent activity.

Official channels

Fintrix operates only through the official websites and email domains listed below.
If you receive communication from any other source, please treat it with caution and contact us to confirm authenticity.

Web domains

www.fintrixmarkets.com
Our global website for product information, trading services and support.

join.fintrixmarkets.com
New to Fintrix Markets? Open your account and start trading.

hub.fintrixmarkets.com
The login address for our client portal. Once logged in, you will be directed to portal.fintrixmarkets.com to manage your account.

portal.fintrixmarkets.com
Our secure client portal for account access and funding.

www.fintrixmarketsgroup.com
Our corporate group website for company and regulatory information.

Mainland China domains

Fintrix serves Mainland China clients through dedicated websites and portals. Please only use the following official channels if you are based in Mainland China.
fumazhengquan.info
Our website for Mainland China clients for product information, trading services and support.

portal.fumazhengquan.info
Our secure client portal for account access and funding for Mainland China clients.

Email domains

@fintrixmarkets.com
@fintrixmarketsgroup.com

If you receive an email from any other domain, please do not respond or click any links until verified with our Support team.

How scams typically work

Scammers may:

  • Create fake websites or profiles using names and visuals similar to legitimate brokers.

  • Send emails or messages pretending to be from Fintrix, asking you to click links or provide account details.

  • Offer unrealistic investment returns or use pressure tactics to make you act quickly.

  • Communicate only through unverified chat platforms or personal email accounts.

Be cautious of poor grammar or spelling, mismatched email domains, suspicious attachments, or a tone that creates urgency. If something doesn’t feel right, it probably isn’t.

Red flags to watch for

  • Unverified or personal email addresses.

  • Requests for payment via crypto wallets, gift cards, or personal accounts.

  • Guaranteed profits or unrealistic returns.

  • Urgent or threatening messages demanding immediate action.

Fintrix will never pressure you to act quickly, request remote access to your computer, or ask for your password.

We're here if you need us

If you have any doubts or questions about a website, payment instruction, or representative identity, please contact our team

Email us

support@fintrixmarkets.com

Call us

+357 22007860

Chat to us

Available via the chat icon below

Do more with less. Get 1000:1 leverage

Experience powerful trading conditions with fast and frictionless account setup.
Open account
Try free demo
Fintrix Markets
Silver Bank Tower, Ground Floor l8 Bank Street, Cybercity, Ebene 72201, Republic of Mauritius.
AUSTRALIAN HEAD OFFICE
Level 7, North Tower, 80 Collins Street Melbourne VIC 3000, Australia
Trading
Account types Deposits and withdrawals Trading fees Trading hours Demo account
Markets
Forex Metals Commodities Indices Equities Cryptos
platforms
MetaTrader 5 MetaTrader 4 Launch WebTrader Fintrix Social Trading
Company
Our regulations About us Company news Contact us Client funds insurance Legal documents Fintrix Hub Promotions
Partners
Introducing Broker
LEARN
Market analysis Help Centre Economic calendar Trading calculators
Support

Email: support@fintrixmarkets.com
Call: +357 22007860

HELP CENTRE
FAQs Fraud awareness How to make a deposit How to make a withdrawal
Fintrix Markets Ltd is registered and regulated by the Financial Services Commission in Mauritius under Global Business License GB22200883 and has been granted a Full Service Investment Dealer License under the same number (GB22200883).

Fintrix Markets EU Ltd (HE437575), a Cyprus-incorporated company, facilitates certain administrative and payment-related functions on behalf of Fintrix Markets Ltd (22200883). Fintrix Markets EU Ltd does not offer or provide any financial, investment, or payment services regulated under Cyprus or EU law.

Restricted Regions: The information on this site is not directed at residents of the United States or Belgium and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.

RISK WARNING: CFDs are leveraged products. Trading in CFDs carries a high level of risk and may not be appropriate for all investors. The investment value can both increase and decrease and the investors may lose all their invested capital.
Risk Disclosure Privacy Policy Client Agreement Cookie Policy
© 2025 - 2026 Fintrix Markets Ltd. All rights reserved.
Open account
Log in

Important information

Unfortunately, Fintrix Markets services are not available in your region.

If you believe this message is incorrect, please contact our support team for assistance.

Email us at support@fintrixmarkets.com