A new identity defined by experience

There are no immediate changes to our monitoring procedures as a result of the acquisition. All accounts will continue to be monitored in line with existing regulatory requirements and our standard compliance practices. Should any updates be introduced in the future, we will inform clients in advance.

From 21 September 2025, Aksys Global Markets Ltd will begin operating under the trading name Fintrix Markets. You’ll start to see our new name and branding across the client portal, platforms and communications — but your account, services and platform access will remain unchanged.

This rebrand reflects our ongoing focus on refining the trading experience and expanding our global capabilities.

No action is required from you. Your trading account, credentials and platform access will continue without interruption. This rebrand will not affect how you log in, fund your account, or manage your trading activity.

Yes, you will continue to use your existing login credentials. Your account number and password will remain the same. 

The AksysGlobalMarkets server name also remains the same.

Yes. All individual and corporate accounts will continue without changes. If you’ve opened an account with Aksys, it will now be recognised under Fintrix Markets, but no reapplication or conversion is required.

Yes. All reporting services, including account statements, trading summaries, and applicable tax documentation, will continue as usual — including for the current financial year.

At this stage, there are no additional compliance requirements for you to fulfill. Your current verification and documentation remain valid. If any new regulatory obligations arise in the future, we will notify you promptly and guide you through the process.

In most cases, you will not need to resubmit your KYC documents. Your existing verification remains valid under the new ownership. If, in specific instances, additional documentation is required to meet regulatory standards, our team will contact you directly with clear instructions.

Yes, your previous KYC approvals remain valid and will continue to be recognized. If any updates or revalidations are ever required, we will inform you directly and provide guidance on next steps.

In general, your account should not be affected by the transition. Temporary restrictions would only apply in rare cases where additional verification is required to meet regulatory standards. If this occurs, our team will contact you immediately to guide you through the process and minimize any disruption.

We do not anticipate any downtime or disruption to trading, deposits, or withdrawals. All services will continue to operate as usual. If any scheduled maintenance is required, we will notify clients in advance to ensure full transparency.

Yes, your Expert Advisors (EAs), scripts, and automated strategies will continue to function normally. The acquisition does not affect platform functionality. Should any updates or changes be introduced in the future, we will communicate them well in advance to ensure you can adjust without disruption.

No, your current positions, open trades, and pending orders will not be affected. All trading activity will continue as normal, and you can manage your positions without interruption.

Your trading experience will not only remain stable but is set to get even better, with execution times expected to improve thanks to our continuous infrastructure upgrades. We are committed to delivering a faster, smoother, and more efficient platform. Should any changes be introduced in the future, you can count on us to provide clear guidance and advance notice to ensure the transition is seamless and to your benefit.

You may notice a refreshed look and feel as we update our branding, but your platform experience will remain familiar. You can expect gradual improvements to the client portal and dashboard over time — including enhanced support tools and streamlined access to key features.

Nothing changes. Your funds remain safeguarded in line with our regulatory obligations under the Financial Services Commission (FSC) Mauritius. Your trading history, account data and platform settings will remain fully accessible.

Yes, you will continue to have access to your current account manager and support team. Our goal is to ensure consistent, uninterrupted service throughout the transition. Any changes, should they occur, will be communicated in advance.

There are no immediate changes to our support hours or the languages offered. You will continue to receive assistance as usual. In fact, we are coming into the transition with an even stronger support setup to serve you better.

You will be informed of any changes during the transition period through multiple channels, including email, notifications in the client portal, and updates on our website. Our goal is to ensure transparency and keep you fully informed every step of the way.

Our support team is here to help. You can contact us via the Help Desk in your client portal or email us at support@fintrixmarkets.com. We’ll also continue to update this page with new information as the transition progresses.

Yes, your funds remain fully segregated and secure under the new ownership. We continue to comply with all regulatory requirements to ensure the safety and protection of client assets at all times.

Yes, your personal data, financial information, and KYC documents remain fully protected during the transition. All information is handled in accordance with regulatory requirements and our strict internal data security policies to ensure confidentiality and integrity at all times.

Our AML and fraud prevention procedures remain in line with regulatory requirements. While routine monitoring and compliance checks continue as usual, there are no immediate plans to make them stricter.

There are no immediate changes to our privacy policy or data-sharing practices. Your personal and financial information continues to be handled in accordance with existing regulatory and internal requirements.

Absolutely. Client funds remain fully protected in segregated accounts, in line with regulatory requirements.

Yes. Aksys Global Markets Ltd, trading as Fintrix Markets, is authorised and regulated by the Financial Services Commission (Mauritius) under Global Business Licence GB20025983. Our regulatory status and licence remain unchanged.

Yes. Over the coming weeks, legal documentation, account notices and platform references will be updated to reflect Fintrix Markets Ltd as the operating company.

At this time, there are no new charges for deposits, withdrawals, or account maintenance. Any changes to fees or account terms in the future will be communicated clearly to clients in advance.

Yes, existing promotions, bonuses, and loyalty programs will continue as usual.

There are no immediate changes to the funding methods or currencies supported. You can continue to deposit and withdraw funds as usual. In fact, we are actively working on providing more options to make funding and withdrawals even more convenient for our clients. Any updates will be communicated in advance to ensure a smooth transition.

No. Your current trading conditions — including spreads, commission structures, and leverage settings — will remain unchanged.

This acquisition was made to strengthen our services and expand our capabilities. It allows us to provide clients with enhanced support, improved technology, and a broader range of products and services. Our goal is to create a stronger, more reliable platform that continues to meet your needs now and in the future.

The company’s core vision and commitment to clients remain unchanged. Fintrix Markets Group is led by a seasoned team with decades of experience building, running, and growing respected brokerages. While our group name may be new, our relationships, systems, and regulatory foundations are well-established. Existing policies and terms of service will continue to apply, and any updates will be communicated clearly to ensure clients are fully informed.

Yes, as part of our growth strategy, we are continuously exploring new products, services, and markets to enhance the client experience. While specific offerings will be communicated in advance, our goal is to provide expanded options and better solutions without disrupting your current accounts or trading activities. Our experienced team ensures that any changes are implemented smoothly and in line with regulatory standards.

The change to Fintrix Markets aligns our trading name with the wider Fintrix Markets Group. This creates a clearer, more consistent identity and reflects the investment in infrastructure, product support and operations that strengthen your trading experience.